Last updated: 14 November 2026
These Terms and Conditions ("Terms") govern your access to and use of LukeAirTool, flyLAT, and all related services. By using any part of the platform, you agree to be bound by these Terms. Changes to subscription pricing and material terms are subject to the notice provisions in Section 1.
flyLAT Premium is provided by Heron Digital LTD. These subscription terms apply to new purchases from 14 November 2026. They do not remove rights or benefits already agreed for an existing paid purchase.
The airline CEO purchases Premium for their account and airline. Employees do not need their own subscription to fly for a subscribed airline. Free launch access continues until 21 November 2026. From launch, an airline needs active Premium access for its employees to fly and use subscription-only features. Free account, support and other designated free pages remain available. There is no seven-day subscription trial in the current offer.
The current base price is £37.99 for a 12-month term. Subscriptions renew automatically for successive 12-month terms unless renewal is cancelled. The first payment is due at purchase. Your available credit is applied before your payment method is charged. Prices are in GBP; any applicable taxes or additional charges are shown before payment. Only the annual purchase option is currently offered; there is no two-year upfront option.
Eligible preorders are paid for immediately, with Premium starting on 21 November 2026. The first £37.99 payment covers 15 months: 12 paid months plus three bonus months, ending on 21 February 2028. There is no further charge on launch day. The bonus applies only to the first term, not to renewals.
Start preorder checkout by 23:28 on 20 November 2026 and complete payment before 00:00 on 21 November 2026, London time. The checkout cutoff allows time to complete payment. Purchases from 21 November receive a standard 12-month term without the bonus. An unpaid order or invoice does not activate a paid subscription.
Credit granted by administrators is non-refundable and cannot be exchanged for cash. It is an account allowance, not a cash deposit. Available administrator credit is applied to subscription invoices after any applicable loyalty credit and before your card or other supported payment method. Any remaining available balance can be used on later invoices. Cancelling renewal does not remove unused administrator credit. Credit already used to settle an invoice is no longer available to spend again.
Use Cancel renewal on your flyLAT subscription page to stop future renewal payments. Your paid access, including any earned preorder bonus months, continues until the displayed paid-through date, subject to the platform rules. Cancelling renewal does not itself refund the current term.
You may use Resume renewal where offered before your paid term ends to keep continuous subscription and loyalty benefits. Unused loyalty credit expires when the paid subscription ends; unused administrator credit is retained. A new subscription after the previous subscription has ended starts at the first-term price and earns loyalty credit afresh.
Payments are processed securely by Stripe using the methods offered at payment. Apple Pay and Google Pay availability depends on the device, browser and wallet setup. A failed or unpaid invoice does not grant a new paid term; update your payment details promptly to avoid interruption when existing paid access expires. The subscription page shows your status, renewal terms, available credit and estimated payment. Use Update payment method for payment details and View invoices for invoice history.
Outside any statutory cancellation or refund rights, we do not offer discretionary refunds for early cancellation or unused time. Nothing in these terms excludes rights that cannot lawfully be excluded, including rights relating to faulty or misdescribed services. Where applicable, consumers have a 14-day statutory cancellation period from entering the contract. Any lawful exception or deduction depends on the nature of the service and any required express request or consent; merely using flyLAT does not automatically waive these rights. To exercise a statutory cancellation right or request a refund, contact Heron Digital Support with your account and order details and a clear statement of your request.
Maintenance and interruptions may occur. New subscriptions under these terms do not include an automatic downtime extension or fixed compensation schedule. This does not affect statutory remedies or compensation already promised for an earlier purchase. We will give advance notice of changes affecting future renewal prices or material subscription terms so you can cancel before they apply. Changes do not retrospectively shorten a paid term or remove credit already applied to a paid invoice.
Keep your credentials secure. Subscriptions are tied to the purchasing CEO account and must not be shared or transferred without approval. Your airline employees use their own accounts.
The availability and statutory-rights provisions in Section 1 apply. Check service status for current incidents.